Employment @ FlightSafety

Job Details

Job Details
Field Service Technician


Ref 11866
Country United States
State / Province Missouri
Category Field Service
 


COMPANY INFORMATION

The position is located at FlightSafety Simulation - Visual Systems in St. Louis, Missouri, a company specializing in the design, development, and build of high fidelity visual systems used in commercial and military aviation programs.  Our VITAL visual systems are integrated into complex fixed base and full six degree of freedom motion based simulator training systems and provides the images pilots see out of their windows during simulated flight.  Visual Systems has been an industry leading developer and manufacturer of real-time 3D graphics systems for more than 40 years.


JOB DUTIES

Plans and coordinates in-house and customer based field installation and integration of flight simulation PC Windows based real-time computing image generation, fixed matrix type projection, and optical display systems at customer's facility ensuring system functionality through execution of documented test procedures meets program specifications.
 
Reading, understanding, and interpreting block diagrams, wiring diagrams, assembly drawings, customer and regulatory specifications.

Using basic electronic test equipment and understanding of analog and digital technology necessary for analysis of problem(s) and determination of root cause(s) including recommendation(s) for repair, replacement, or other necessary corrective action.

Documenting and tracking issues identified in fulfillment of job duties through appropriate reporting channel following up and coordinating problem resolution with engineering, customer service, production, or quality assurance as required.

Developing, understanding, and executing detailed written customer and/or program specific test procedures.

Providing effective written communication to supervision providing status of activities, trip reports, and other technical reports as required in fulfillment of job duties.

Providing an effective communication link between our customer and the company to help ensure a high level of service is provided to the customer.

Conducting on-the-job training (OJT) regarding the safe operation and maintenance of our visual system demonstrating appropriate skills to team members and customers.
 
Coordinate in-house and customer based field installation and integration of flight simulation PC Windows based real-time computing image generation, fixed matrix type projection, and optical display systems at customer's facility ensuring system functionality through execution of documented test procedures meets program specifications.


EDUCATION, EXPERIENCE AND REQUIREMENTS

Associate's degree (A.S.) or equivalent from two-year College or technical school in Computer Science, Computer networking and technology, or Electrical Engineering Technology and one year related experience and/or equivalent combination of education and experience.
 
Formal Microsoft Certified Desktop Support Technician or CompTIA A+, CompTIA Network+, CompTIA Server+ certifications and UNIX familiarity are preferred.


PROFESSIONAL REQUIREMENTS

Exhibit and practice professional and courteous behavior while interacting with both internal and external customers.
 
Interact within a cooperative environment through beneficial behaviors, commitment to common goals, contribution to problem solving, communication of ideas and suggestions, an encouragement to other employees, and departments.
 
Accountable for the control and distribution of documents and/or equipment subject to export control restrictions and the security of FlightSafety materials, projects and business information regarding the methods and techniques used in the production and usage of FlightSafety products.
 
Accountable for the accuracy and completeness of assigned tasks.
 
Able to adhere to a work schedule including prompt and regular attendance.
 
Equal Opportunity Employer M/F/Disabled/Vet


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